‘Make ward rounds the
cornerstone of care’ is the title of a recent press release issued jointly by
the Royal College of Physicians and royal College of Nursing. The statement
goes on to call for ‘a concerted culture
change with clinical staff, managers and hospital executives engaging with, and
focusing on, improving the quality of ward rounds’
Hear Hear!
Why are ward rounds so important?
They are a tangible representation of responsibility, communication and team
work. They are a classic example of an entity equalling more than the sum of its
separate parts. Sometimes the old way is actually the best way. Routine may be
the enemy of creativity but it is the lifeblood of consistent care. In a
traditional hospital setting the ward round really was the heartbeat of ward
life.
Progress into the 21st
Century and shifts in hospital hierarchy at least means that the consultant is
no longer (at least not usually) the pompous omnipotent demigod portrayed as
Sir Lancelot Spratt in the comedy films in the 1950’s. A vast improvement in
cross disciplinary respect, a growing understanding of nursing, paramedic,
therapy and support roles and hopefully a regular dose of good manners means
that each professional along the patient pathway has a valued part to play in
patient care.
An uncomfortable thread that
runs through iatrogenic (literal translation – ‘physician-induced’) tragedies is
poor communication and blurred lines of responsibility among the medical staff.
In the same way that team meetings keep commercial departments on track, so
patients can benefit from regular contact and review with their medical team.
Switched on patients and their relatives can also gain additional insight and
feel more in control of their destiny if they can see and speak to their
medical team as one entity.
The press release offers recommendations for a
well-run ward round which make remarkably good sense. Such good sense in fact,
that it seems shocking that many hospital wards do not currently follow this
good advice:
·
Preparation for the ward round should include a pre-round briefing.
·
Consultant-led ward rounds should be conducted in the morning to facilitate
timely completion of tasks during the working day.
·
A nurse should be present at every bedside as part of the ward round.
·
Patients, carers and relatives should be provided with a ‘summary sheet’
clearly presenting information discussed in the ward round.
·
Patients with dementia and learning disabilities should be supported as far
as possible to make decisions about their care.
·
Patients’ records should be kept centrally to promote effective
communication and team working.
·
Ward-round teams should utilise locally adapted checklists to reduce
omissions, improve patient safety and strengthen multidisciplinary
communication.
As our previous Secretary of State now famously
said of the health reforms ‘the patient
should be at the heart of everything
we do’ and ‘nothing about me without me’.
Worthy sentiments even if you are
not a fan of a top down reorganisation. It’s
at the coal face of care where improvements are most important.
Regular ward rounds are a very good place to
start.
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